RETURN AND EXCHANGE POLICY

Return Policy:
As we offer services rather than physical products, we do not accept returns. However, we strive to provide you with the best possible experience, and we encourage you to communicate any concerns you may have with our staff during your visit. If for any reason you are not satisfied with the service you have received, please let us know as soon as possible so that we can address your concerns and make things right.

Gift Cards expire one year after issue date. Cannot be used towards gratuity. Once purchased, Gift Cards cannot be returned for refund or credit.

Exchange Policy:
We do not offer exchanges for our spa services. If for any reason you are not satisfied with the service you have received, please let us know as soon as possible so that we can address your concerns and make things right. In the event that a service cannot be completed due to unforeseen circumstances, such as illness or equipment malfunction, we will work with you to reschedule the service or provide a refund.

Cancellation Policy:
If you need to cancel or reschedule your appointment, please do so at least 24 hours in advance. We understand that unforeseen circumstances may arise, and we will do our best to accommodate your needs. However, if you fail to cancel or reschedule your appointment within 24 hours of the scheduled time, you may be charged a cancellation fee.

Thank you for choosing our spa services. We appreciate your business and look forward to providing you with a relaxing and rejuvenating experience.